A reflective interviewer-led discussion drawing out the article’s central triage question: when workplace bullying complaints point to interpersonal friction that may suit voluntary mediation, and when they indicate issues that need a formal employer-led grievance route. The conversation moves from the core distinction, to the risks of investigative escalation in relationship disputes, to practical screening, pausing a grievance to explore mediation, and what a realistic post-mediation agreement and reintegration process look like.

Based on Workplace Bullying: Choosing Mediation or Formal Grievance Procedures.